The right app for the installation
Use equipment-based app suggestions to prepare the handover. Operations confirms the app and its official store or setup links before the customer sees them.
Customer handover, in one place.
Share confirmed equipment app links and released installation documents through the customer portal. Keep the handover tied to the installed system.
Customer portalInstallation handover
App confirmed by operations
Set up your system.
The app selected for your installation, ready when you are.
System monitoring appConfirmed for this installation
App Store linkGoogle Play link
Installation documentsReviewed and shared by your team
The right app for the installation
Reviewed documents within reach
Release the relevant installation and compliance documents to the customer portal, so the customer can return to the files after the job.
Completion with an owner
Keep app setup, documents and outstanding handover requirements visible before closing the project.
From the first step to the next handover.
Keep each action connected to the customer and the work your team is delivering.
Review the installed system
Check the equipment actually installed and review the suggested monitoring or control app.
Confirm the customer links
Confirm the appropriate app and store or setup links for this installation. A brand can use different apps across products.
Release the handover
Share reviewed documents and confirmed app details in the customer portal. Follow up on any remaining setup questions.
Questions, answered.
Are app links selected automatically?
Equipment and brand records can suggest app links. Operations confirms the correct app for the installed system before it appears to the customer. Missing or unconfirmed app details are not guessed.
Does every project file become visible to the customer?
No. The customer portal shows documents released through the handover process. Internal notes and other project files remain subject to their separate access controls.
Does this replace installer commissioning?
No. Installer commissioning, customer app setup, released documents and project closure are separate steps. Keep each requirement owned and reviewed.
See ArcSolar in action.
Bring your team’s workflow to a demo.
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