Respond while the enquiry is fresh
Use Amy for the first conversation with eligible new leads while your sales team continues its work.
Amy is now available
Meet Amy. Turn a new enquiry into the next sales conversation.
Amy is ArcSolar’s AI appointment setter for solar and electrification teams. Connect the incoming lead to its customer record, let Amy qualify the enquiry and arrange the next conversation with a sales rep. Aim for a 45-second first response on eligible leads.
Book a workflow demoThe first-response target depends on completed setup, current calling permission, your calling hours and available capacity. A target is not a guaranteed connection time.
ArcSolar / Amy · workflow illustration
Authored workflow illustration, not a product screenshot or a recorded customer outcome.
What changes
Replace a broken handoff with a connected workflow.
Keep Meta and the CRM connected
Import enquiries from connected Page forms and send supported qualification feedback back to Meta. Not every later stage or note is mirrored.
Move the conversation toward an appointment
Qualify the customer’s request and arrange an available rep appointment under your saved booking policy.
How it works
One record through the work that matters.
The workflow is configured around the retailer rather than forcing the team into a generic software template.
- 1
Complete Amy’s setup
An authorised manager enables Amy, completes number and voice setup, confirms sales availability and booking policies, then selects the lead-contact policy.
- 2
Connect the lead source
Connect the intended Meta Page and Pixel/Dataset, review form routing and enable automatic contact for the eligible lead source.
- 3
Review the conversation and next step
Keep the outcome, follow-up and booked appointment distinct. Calling permission, hours, capacity and attempt limits still govern contact.
Launch availability confirmed by ArcSolar on . Read the Meta connection and supported feedback guide, then confirm Amy’s calling and booking setup in your workflow demo.
Questions
What solar and electrification teams ask about Amy.
Has Amy launched?
Yes. Amy appointment setting is now available. Availability and live calling depend on workspace access and completed onboarding. Live calling is not enabled by opening the public demo.
Will every new lead receive a call in exactly 45 seconds?
45 seconds is the first-response target, not a universal SLA. Intake, completed setup, calling permission, configured calling hours and available capacity affect when a call can start.
What does two-way Meta integration mean?
Leads from connected Page forms enter ArcSolar. The documented supported qualification feedback covers New moving directly to Contacted or Quoted. Do not assume every later stage, message or booked appointment is mirrored.
Does launching Amy also launch every planned AI feature?
No. Amy appointment setting is separate from the planned standalone Agentic Chat interface and winback-agent roadmap. Embedded bill analysis, call summaries and internal follow-up tasks remain distinct workflows.
Related solutions
Continue through the connected workflow.
See it with your workflow