ArcSolar vs Pylon: the feature detail
Scroll across to compare the feature detail.
| Your team needs | ArcSolar | Pylon | Why it matters |
|---|---|---|---|
| Run CRM for the working team | Core CRM, quoting, communications and operations in Spark; AI + Roof Vision in Arc. | Solar CRM is a separately priced per-user add-on to project-based design. | Assess the team and project cost together. |
| Call and recover the conversation | Browser calling + SMS in the customer record; provisioned line and usage billing required. Call transcripts, AI summaries and automatic follow-up tasks from processed action items; AI plan and capture required. | SMS, email sync and AI assistance in CRM; native calling/transcripts-to-tasks not documented. | Keep the conversation and follow-up attached to the lead. |
| Prepare a battery recommendation | AI bill extraction with reviewable values, then an indicative solar/battery savings estimate; AI access required. | Interval-data analysis, financial projections and battery design; battery recommender documented. | Review how the bill inputs become the customer offer. |
| Keep design drawings with the quote | Roof Vision panel layout, stringing and SLD editor, with saved drawings in the quote and customer documents; Arc plan. | Panel design, 3D shading, electrical diagrams and installer sheets. | ArcSolar files saved drawings beside the customer; specialist output requirements differ. |
| Follow GreenDeal and Formbay | GreenDeal + Formbay application details, evidence and update times beside Projects & Jobs; connection required. | Not documented in the reviewed public sources; availability unconfirmed. | Carry provider progress into the operational record. |
| Deliver the accepted work | Customer context, accepted offer, payment status and Projects & Jobs. | Installer sheets and ServiceM8 integration. | Show the next owner the information needed to continue. |
Sources: [5][6][7][8][2][1][3][4][9][10][11]
Features are described at the scope established by each vendor’s public sources. “Not documented” is an unknown, not a claim that the feature is absent. ArcSolar AI and Roof Vision require the appropriate plan; permissions, source data and provider setup apply.
Why choose ArcSolar
- Give sales and operations the same customer context. ArcSolar’s core plan covers CRM, quoting, communications, jobs and finance together.
- Recover commitments from the call itself. Inspect the AI summary and real follow-up task, then continue into the quote or handover.
- Keep GreenDeal and Formbay evidence beside the job rather than asking the team to reconstruct the provider status.
Compare the complete implementation
Pylon’s published model combines per-project design with a separate per-user CRM subscription. Ask for the complete cost at your design volume, rep count and payment usage.
ArcSolar Spark is A$399/month for up to 5 platform users; Arc is A$699/month for up to 15, including AI and Roof Vision. These prices exclude GST; communications usage, number rental, payment fees apply; confirm implementation scope. Different design outputs make headline-only savings comparisons unreliable.
Put the difference to work in a demo
- Use a fictional accepted battery quote with a missing switchboard photo. Open the accepted version, deposit state and photo task.
- Find the source call that promised the photo and the actual task owner and review date.
- Give operations the same customer record, then inspect the associated provider application and its evidence.
These are evaluation steps using fictional or your own authorised records. Record the result, required plan and any manual step; they are not measured claims of competitor performance.
Match the product to the job
Pylon documents 3D shading, interval analysis and design outputs that may be essential for your projects. Confirm the specialist simulations and engineering outputs your work requires alongside ArcSolar’s Roof Vision drawings.
Pylon also documents CRM automation updates. Confirm the particular phone and trader workflow in your required plan, and agree the migration scope; a direct Pylon importer is not verified.
Sources and comparison method
Published by ArcSolar, developed by Argonix Digital. This is our product perspective, based on the first-party sources checked on 5 October 2026. We compare Pylon and ArcSolar by the buyer tasks shown in the table, with plan and integration boundaries stated. This is a documentation review, not a hands-on competitor benchmark or independent market ranking.
Bring the workflow you want to replace
Book an ArcSolar walkthrough with one bill, one quote and one follow-up or delivery problem. See the actual customer record and next action, then agree the plan, migration and provider connections your team needs.
Explore the public ArcSolar demo with representative data before your walkthrough.
Sources and review (11)
Published by ArcSolar. Examples are illustrative; product details come from the sources below. Editorial standards.
- ArcSolar AI bill analysis documentation — ArcSolar; checked 5 October 2026.
- ArcSolar CallIntelligence and automatic task documentation — ArcSolar; checked 5 October 2026.
- ArcSolar GreenDeal integration documentation — ArcSolar; checked 5 October 2026.
- ArcSolar Formbay integration documentation — ArcSolar; checked 5 October 2026.
- Pylon design, CRM add-ons and pricing — Pylon; checked 5 October 2026.
- Pylon March 2026 CRM automation update — Pylon; checked 5 October 2026.
- ArcSolar Spark, Arc and Grid plans — ArcSolar; checked 5 October 2026.
- ArcSolar browser calling and SMS — ArcSolar; checked 5 October 2026.
- ArcSolar Roof Vision drawings and customer documents — ArcSolar; checked 5 October 2026.
- ArcSolar provider evidence and rebate settlement — ArcSolar; checked 5 October 2026.
- ArcSolar plans, permissions and release availability — ArcSolar; checked 5 October 2026.