GreenDeal application not matching? Check these records

Prepare the right inputs

Confirm the verified retailer identity and live/test environment first. Open the intended ArcSolar project and compare the customer, installation address and provider reference with the GreenDeal record.

Sources: [1][2]

A practical example

• If two applications appear similar, compare the actual site and reference before confirming. Do not select the first name match.
• Illustrative failure: the connection is valid but a search returns nothing. Check the last successful update and provider error, then inspect the provider portal. An empty response does not prove no application exists.

Keep these boundaries clear

The public documentation does not establish every matching algorithm or provider error code. Use the available refresh or supported escalation route; do not guess credentials, create duplicate projects or mark a rebate settled to remove a warning.

Sources: [1][2]

Put the checklist to work

Use one representative record to test the workflow before rolling it out across the team. Confirm what is supported in your plan and who owns unresolved work.

• Explore the related ArcSolar workflow →